Jabra Wired Headset Not Working

At this point i was thinking about the support folks on the other side.

Jabra wired headset not working. Unplug the power supply cable from the base station. If you are encountering issues getting your bluetooth headset s mic to work with windows. Power off the headset by pressing and holding the multi function button until the led indicator flashes red. The headset and adapter you re trying to use isn t designed to work with your cisco phone.

Plug the base power supply into the power outlet. Maybe the logitech plantronics hunterspider headset not recognized is removed here. Remove the headset from the base. Then release the button.

I think part of me always knew jabra was lying the whole time. This quite frankly sucks and can lead to a frantic scramble sometimes to find a wired headset with a mic. Bound for start settings update. With the new mitel connect softphone i am unable to use call control from the jabra wireless headset.

If i had to guess ms changed api used for these apps to pass button controls to and didn t tell anyone in the fury of busted untested updates they like to push for windows teams these days. I have no experience in testing these with a cisco phone so i can t comment to much on why it won t work. Jabra xpress does detect headset fine and it shows teams as ready so to that extent it s working fine. The jabra dashboard recognizes shoretel softphone but it says not ready hence the call control features do not work.

That being said i have a couple options for you that are 100 compatible. Audio is fine too. Then place the headset in the charging base and thereafter connect the power supply cable again. Turn the headset off.

It was a shock but at the same time it was not. Press and hold the multi function button the black circular button on the side of the headset earpiece for 3 5 seconds until the headset led blinks rapidly and then turns off. Place the headset back onto the base. I have multiple jabra wireless headsets and each have the usb base connection to the pc laptop.

Dock the headset in the charging base. This includes bluetooth pairing guide faqs documents videos firmware software and apps for your product. Remove the headset from the charging base.